岗位描述

Build upon your classroom studies through our Hotel Internship Program opportunities. You will learn first-hand about a hotel's operations. Our Hotel Internship Program allows you to truly experience the industry from the ground up, where our founders and many of our leaders began. You will get immersed in Marriott's culture and business and find your true calling in the travel industry. Our internships are typically available in many different areas of the hotel. By gaining hands-on experience in the exciting world of hotel management, you'll be better prepared to pursue opportunities post graduation. Here's to exploring, kickstarting your dream career, and joining us on your journey!

以你所在课堂学的内容为基础, 通过我们的酒店实习计划机会加强您的酒店知识与体验。您将直接了解酒店的运营。我们的酒店实习计划让您真正从头开始体验这个行业，我们的创始人和许多领导者都是从这里开始的。您将沉浸在万豪的文化和商业中，并在旅游业中找到自己的真正使命。我们的实习机会通常在酒店的许多不同区域提供。通过在令人兴奋的酒店管理领域获得实践经验，您将为毕业后寻求机会做好更好的准备。这是为了探索、开启您的梦想职业并加入我们的旅程.

Tasks Include:
• Welcome and acknowledge each guest according to standards, anticipate guests' service needs
• Speak to guests and colleagues using clear, appropriate and professional language. Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process
• Interact & engage with guests, thank guests with genuine appreciation and provide a fond farewell
• Maintain cleanliness of work and guest areas, pick-up trays and clean tables as needed
• Communicate additional meal requirements, allergies, dietary needs, and special requests
• Set tables according to type of event and service standards
• Follow appropriate procedures for serving alcohol
• Retrieve and deliver food and beverage orders in a timely manner
• Greets and receives guests, checking of reservation and table management system
• Introducing menus and making recommendations
• Taking orders, processing orders in POS
• Count bank at end of shift, complete designated cashier reports, process all payment methods in accordance with accounting procedures and policies
• Follow property control audit standards and cash handling procedures
• Follow and shadow restaurant manager

任务包括：
• 按标准欢迎每位客人，预测客人的服务需求
• 使用清晰、适当和专业的语言与客人和同事交谈。使用品牌或住宿特定的流程积极倾听并积极回应客人的问题、疑虑和请求
• 与客人互相互动，以真诚的感激客人，并提供深情的告别
• 根据需要保持工作和宾客区域、取货盘和桌子的清洁
• 传达额外的膳食要求、过敏、饮食需求和特殊要求
• 根据活动类型和服务标准设置桌子
• 遵循适当的程序提供酒精饮料
• 及时检索和交付食品和饮料订单
• 迎接和接待客人，检查预订和餐桌管理系统
• 介绍菜单并提出建议
• 在 POS 中接受订单、处理订单
• 在轮班结束时清点备用金，完成指定的出纳报告，根据会计程序和政策处理所有付款方式
• 遵循物业控制审计标准和现金处理程序
• 跟随餐厅经理学习

Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you?

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
万豪国际集团是全球最大的酒店公司，拥有更多品牌、更多酒店以及更多员工成长和成功的机会。我们相信，伟大的职业生涯是一段发现和探索的旅程。那么，我们问，您的旅程将带您去哪里？

万豪国际集团是一个机会均等的雇主。我们坚信雇用多元化的员工队伍并维持包容性、以人为本的文化。我们承诺不基于任何受保护的基础（例如残疾和退伍军人身份）或适用法律涵盖的任何其他基础进行歧视。

This position is open throughout the year.
该实习岗位全年开放

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任职要求

Interns should possess (实习生应具备)
• Good interpersonal communication skills (良好的人际沟通能力)
• Speak basic English (会说基本的英语)
• Teamwork (团队精神)

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其它福利

• Uniform Provided (提供制服)
• Duty Meals Provided (提供值班餐食)
• Annual Leave (年假)
• Local Medical General Outpatient for Panel Clinics (指定诊所的本地医疗普通门诊)
• Marriott Explore Rates on Hotel Stays and Food and Beverage Outlets (万豪 Explore 酒店住宿和餐饮店的员工价格)

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立即申请