(Marriott SG) W Singapore Sentosa Cove - Welcome Desk Intern (Front Office)
by W Singapore - Sentosa Cove7 April - 3 October 2025
Travel/Hospitality
Polytechnic, University, Young Working Adults
Singapore
1
SGD 1001 - 2000
7 March 2025
Job Description
Responsible for providing a welcoming, efficient, personable and authentic experience for each guest during all encounters (24/7). Aiming to maximize guest interaction while minimizing time spent ‘away’ from the guests. Create WOWs for our guests by attending to their needs and performing our Whatever/Whenever service promise during all guest interactions. Implement and be fully knowledgeable on the Marriott Bonvoy (MBV) Programme, and W Hotel Brand Standards.
Perform front office duties such as Check in and out of guest along with cashiering duties, handle guest queries and feedback. Correctly update guest profiles and preferences and ensure that any previous preferences are being recapped to and recognized with guests.
Internship Requirements
Friendly, and welcoming personality and loves interactions with people. Able to react according to situations.
English Language Proficiency
Proficiency in Microsoft Office software
Other Benefits and Welfare
Uniform provided
2 Way transfer from Vivo City to Hotel
5 Days working week with rotating day off
1 Duty Meal per shift
4 Days of Annual Leave (based on 6 months internship)
Flexi Dollar benefit claims
Hotel Room and Beverage & Food Discounts
Birthday Gift (if birthday falls on internship duration)
About the Company
Live it up and experience life in W Singapore - Sentosa Cove, the luxury lifestyle icon located on tropical island paradise with stunning Marina views and surroundings. Revel in bold ideas as you discover an oasis of contemporary luxury designed to cater business travelers, sophisticated staycation enthusiasts, and cosmopolitan globetrotters alike. Escape from the everyday and indulge in the unexpected as you explore some of Singapore's best attractions or hide out from the hustle and recharge at AWAY Spa. Slip into something comfortable in any one of our resort's 240 guest rooms and suites. From vivid interiors to flavorsome B&F outlets, there is plenty of room for relaxing and indulge in the unexpected. Redefine contemporary sophistication whatever you want, whenever you want it on Sentosa, Singapore's exclusive resort island.