Product Manager Intern, IT, Shanghai
by Trip.com Group1 October 2023 - 31 December 2024
E-commerce, Internet & Online
University, Young Working Adults
Shanghai, Shanghai
1
CNY 4001-5000
24 October 2024
Job Description
*This position is opening throughout the year.
1. Assist in designing and managing product forms and iterations, such as the message center and C-end customer service system (IM);
2. Assist in improving the internal real-time communication IM framework, follow up the latest developments in the industry, and help the company's customer service system to be fully upgraded;
3. Understand and explore the needs of business lines, lead the formulation of product plans, write PRDs, and be responsible for cooperating with business, technology, design and other teams to quickly implement.
Internship Requirements
1. English can be used as a working language to understand the needs and psychology of local users;
2. Have strong local user demand judgment, guidance and control capabilities; have structured thinking, and have strong business abstraction capabilities;
3. Strong learning ability, no boundaries, willing to learn and accept new knowledge;
4. Possess project management experience, have strong execution ability, and be able to promote the project to go online on time;
5. The duration of internship will be no less than 3 months.
About the Company
Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar.
Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services.
We have four Customer Service Centres for Trip.com established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages.
We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world’s leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.